All our products are custom-made, which means returns or cancellations are not accepted once the order is placed. However, we offer support in the following rare cases:

✅ Eligible for Replacement or Partial Refund if:

• The product is damaged during transit (must share an unboxing video as proof).

• You receive a wrong product due to our error.

📌 In such cases:

• You must contact us within 24 hours of receiving the parcel.

• Send us a clear unboxing video and photos of the item.

• After verification, we will offer a replacement or a partial refund, depending on the issue.