TERMS & CONDITIONS
By placing an order with Krupali Kanjiya Arts, you agree to the following:
Custom-Made Products:
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All items are handmade and made-to-order. Slight variations in color, placement, or finish may occur and are a part of the uniqueness of handmade art.
Order Confirmation:
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Orders are confirmed only after full payment is received. Once confirmed, orders cannot be modified or canceled.
Shipping & Delivery:
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We dispatch orders via reputed courier partners. Delays due to courier/logistics are beyond our control, but we will do our best to support you.
Damage Claims:
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Any claims of damage must be supported by a clear unboxing video taken at the time of opening the parcel.
Intellectual Property:
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We retain the right to showcase photos/videos of your custom artwork on our website and social media, unless specifically requested otherwise in writing with valid reasoning.
Use of Products:
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Our products are for decorative purposes only unless stated otherwise. Keep away from water, direct sunlight, and heat sources.
Payment Policy
Full Advance Payment:
We require 100% payment in advance for all custom and ready-made orders. Work begins only after payment confirmation.
Payment Modes Accepted:
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We accept payments via:
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UPI (Google Pay, PhonePe, Paytm)
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Bank Transfer
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Credit/Debit Cards (if available via store platform)
No Cash on Delivery:
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As our products are personalized and handmade, Cash on Delivery (COD) is not available.
Payment Confirmation
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Once payment is made, please share the transaction screenshot (if applicable). You will receive order confirmation via email or WhatsApp.