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TERMS & CONDITIONS

By placing an order with  Krupali Kanjiya Arts, you agree to the following:

Custom-Made Products:

  • All items are handmade and made-to-order. Slight variations in color, placement, or finish may occur and are a part of the uniqueness of handmade art.

Order Confirmation:

  • Orders are confirmed only after full payment is received. Once confirmed, orders cannot be modified or canceled.

Shipping & Delivery:

  • We dispatch orders via reputed courier partners. Delays due to courier/logistics are beyond our control, but we will do our best to support you.

Damage Claims:

  • Any claims of damage must be supported by a clear unboxing video taken at the time of opening the parcel.

Intellectual Property:

  • We retain the right to showcase photos/videos of your custom artwork on our website and social media, unless specifically requested otherwise in writing with valid reasoning.

Use of Products:

  • Our products are for decorative purposes only unless stated otherwise. Keep away from water, direct sunlight, and heat sources.

Payment Policy

Full Advance Payment:
We require 100% payment in advance for all custom and ready-made orders. Work begins only after payment confirmation.

Payment Modes Accepted:

  • We accept payments via:

  • UPI (Google Pay, PhonePe, Paytm)

  • Bank Transfer

  • Credit/Debit Cards (if available via store platform)

No Cash on Delivery:

  • As our products are personalized and handmade, Cash on Delivery (COD) is not available.

Payment Confirmation

  • Once payment is made, please share the transaction screenshot (if applicable). You will receive order confirmation via email or WhatsApp.

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